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Privacy Policy for Your warong33 Account

Our Privacy Policy explains how we collect, use and protect the account details you provide when you open a warong33 account.

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warong33 Privacy Policy for Your warong33 Account
CONTACT DATA HELP

Privacy Questions Around DANA and QRIS

A direct support route helps you ask about a record without posting personal details in a public chat.

Account privacy request Ask us to explain the personal data linked with your account through the signed-in support path. We may ask for phone verification before discussing records, so a private request is connected to the correct account rather than another person.
Wallet record question For a DANA, OVO, GoPay or QRIS record, send the transaction reference shown in your account and identify the issue clearly. We use that reference to locate the relevant entry without requesting your wallet password or full private login details.
Correction or deletion request If a profile detail is wrong or you want to ask about removal, contact support from the account path where possible. We will explain which records can be changed or retained for security, transaction matching or legal duties.
DATA HANDLING PATH

Your Data Path From Login to Retention

We keep this policy practical by linking each data use to an account action you can recognise.

Account security

Phone verification helps us confirm that a request comes from the account holder before we discuss wallet status or change profile details. We may also use sign-in time, device type and session signals to identify unusual access without asking for your wallet password.

Cookies and sessions

Cookies and similar session tools can keep your login flow working as you move from a mobile browser to the lobby. They may remember technical preferences or help maintain security, while you can manage browser settings when you do not want non-essential storage.

Payment matching

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain the reference and status needed to match the request. We do not need your wallet password, and support can use the reference to investigate a receipt question.

Game activity records

A visit to Live Roulette Elite, Banjarmasin Lucky Slots or Basketball IBL Bet can create account activity records connected with the session. We use those records for account history, security and service support, not as a reason to collect unrelated personal details.

Retention choices

We keep personal records for as long as needed for the purpose collected, account security, transaction matching or legal duties. When a record is no longer needed for those reasons, our process is to remove it or separate it from direct account identification.

Change requests

You can ask us to correct a phone number, explain a stored record or request deletion through the support path. We may verify your identity first and may retain limited records where removing them would prevent payment reconciliation, fraud checks or a required legal response.

Privacy Policy Answers for warong33 Accounts

These Privacy Policy answers address the account and wallet questions you are most likely to ask before opening an account. We keep the wording tied to actual steps: phone verification, mobile sessions, payment references and support requests. If your situation is not listed, contact us through the signed-in account path and describe the record you want us to check.

It covers data connected with opening and using your account, including phone verification, login sessions, support messages, wallet references and account activity. It also explains cookies, retention, security checks and how to ask for access, correction or deletion where that request is available.

We use your phone number to create and verify the account, help prevent another person from accessing it and connect support requests to the correct record. Before discussing wallet status or changing key details, we may ask you to complete phone verification.

No. Our account records can include the selected rail, transaction reference, time, amount and status for DANA or QRIS, but we do not ask for your wallet password. The same approach applies to OVO, GoPay, bank transfer and virtual account references.

Send a request through the signed-in support path and state that you want to know which personal data is linked to your account. We may verify your identity before responding, and the response can exclude records that cannot be disclosed for security or legal reasons.

Yes, you can ask us to correct an inaccurate profile detail, such as a phone number, through account support. Include the affected field and the correction you want. We may keep the earlier record where it is needed for security, transaction matching or legal duties.

Cookies and session tools can keep your mobile login active while you move to the lobby and may store technical preferences. They also support session security. You can adjust browser settings, although restricting required cookies may interrupt account access or phone verification.

Yes. Account access and any related data handling depend on local law. Where local law permits, we provide the account, wallet and support functions described here. If a local rule requires a different process, we follow that requirement and explain the available request path.

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